Returns & Exchanges Policy
At WitnyStore, we want you to be completely satisfied with your home decor and collectibles. If your item isn't the perfect fit for your space, you can return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
- 2.Pack with Care
Place the item securely in its original packaging, ensuring all protective materials are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5-7 business days.